This Privacy Policy explains how Sumaiyah Technology Solutions Sdn. Bhd. (Registration No. 202401049816 (1595660-W)), trading as Bereh, collects, uses, stores, and protects information when you visit our website or use our digital workspace and related services.
1. Information we collect
Depending on how you use Bereh, we may collect:
- Account information, such as your name, email address, telephone number, and tenant domain.
- Business information that you or your authorised users enter into subscribed applications.
- Subscription, invoice, and payment status information.
- Technical information, such as IP address, browser type, device information, and activity logs.
- Messages, support requests, and other information you send to us.
2. How we use information
We use information to:
- Create, maintain, and secure your account and tenant workspace.
- Provide subscribed applications and process requested transactions.
- Manage subscriptions, payments, support, and service communications.
- Monitor reliability, prevent misuse, and improve our services.
- Meet applicable legal, regulatory, and accounting requirements.
3. Tenant and business data
Information entered into a tenant workspace is available only to authorised users of that tenant, subject to their assigned roles and permissions. The tenant is responsible for managing its users, permissions, and the lawfulness of information entered into the workspace.
4. Payments and service providers
We may use payment gateways and other service providers to deliver parts of the service. Information necessary to complete a payment or provide a requested feature may be sent to the relevant provider. Their handling of information is also governed by their own privacy policies.
5. Cookies and technical data
Bereh may use cookies and similar technologies for authentication, security, preferences, and basic service analytics. Disabling essential cookies may prevent parts of the service from functioning.
6. Information sharing
We do not sell personal information. We may disclose information:
- To service providers that help us operate Bereh.
- When instructed or authorised by the relevant tenant or user.
- When required by law or necessary to protect users, Bereh, or the public.
- As part of a business restructuring, subject to appropriate confidentiality safeguards.
7. Data retention and security
We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and maintain legitimate business records. We use reasonable administrative and technical safeguards, but no internet-based service can guarantee absolute security.
8. Your choices and rights
Subject to applicable law, you may request access to or correction of your personal information and may ask about its use or retention. Tenant users should first contact their tenant administrator for information controlled by that tenant.
9. Changes to this policy
We may update this policy when our services or legal obligations change. The latest version will be published on this page with its effective date.
For questions or requests concerning this Privacy Policy, contact contact@bereh.com.my. For technical or account support, contact support@bereh.com.my.